The ITS Box

Smart control. Seamless integration. Advanced protection—all in one intelligent hub.

What Is the ITS Box

The ITS Box is the intelligent hub of your security ecosystem, seamlessly integrating with existing systems to detect high-risk tags and instantly trigger responses—whether it's activating CCTV recording, sounding audible alarms, sending headset alerts, or illuminating warning lights.

Whether your store requires Chirp Edge or Chirp Zone for protection, the ITS Box delivers a robust, all-encompassing security solution tailored to your needs.

When your current security falls short, the ITS Box steps up

  • Security camera, alarm siren, and a communication headset on a white security device labeled 'ITS-BOX Infinity Total Security'.

    Seamless Integration

    Effortlessly connects with your existing security infrastructure—including CCTV, alarms, and communication systems—to deliver a fast, unified response to potential threats.

  • Young man in a gray beanie and olive hoodie looking over his shoulder while holding a box of medication or supplement in a store aisle, with yellow target-like circles overlaying the image.

    Instant Alerts

    Quickly identifies alarming tags and immediately triggers theft notifications—whether through headset communication, audible alarms, or flashing warning lights—so your team can act fast.

  • Security camera footage from a grocery store showing multiple people shopping in various aisles, including a woman in a blue shirt with a shopping basket, families, and individuals browsing products.

    Enhanced Monitoring

    Automatically records CCTV footage the moment a tag is triggered—supporting rapid response and providing clear, time-stamped evidence when it matters most.

  • Two warehouse workers, a man and a woman, looking at a tablet and discussing, with a man holding a cardboard box in a storage room.

    Customizable Responses

    Adapt alerts and automated actions to match your store’s unique security strategy—maximizing both protection and operational efficiency.

The Power of the ITS Box

A security camera and a device labeled ITS-BOX Infinity Total Security are in a grocery store aisle with shelves stocked with colorful products.

ITS Box: The Intelligent Core of Chirp Zone

The ITS Box is the central hub of the Chirp Zone system—connecting all components and delivering smart, responsive control.

  • Central Alarm Processing: Monitors tag activity and triggers the right response instantly.

  • CCTV Integration: Works seamlessly with your existing surveillance system for enhanced visibility.

  • Customizable Actions: Easily configure responses—activate internal or external alarms, trigger cameras, or launch other security protocols.

A woman and a man smiling and talking in a store, with a red emergency alarm siren displayed in the foreground.

Minimize False Alarms with Intelligent Detection

The ITS Box is engineered to recognize the distinct sound signature of an alarming Chirp Protect tag—reducing false alarms and saving valuable time and resources.

It accurately distinguishes between two alarm types:

  • Interaction Alarm: Triggered when a tag communicates with the hub via Chirp Edge or Chirp Zone.

  • Tamper Alarm: Activated if a tag is forcibly removed from a product.

To ensure full coverage of both scenarios, we recommend deploying two ITS Boxes per store.

A security alert on a smartphone indicating a security incident at 13:30, with surveillance footage of a crowded store in the background.

Improve Response Times with Real-Time Intelligence

The ITS Box delivers instant alerts, enabling swift action against potential threats.

  • Email Notifications: Automatically sends an email with a link to the previous 10 seconds of CCTV footage following a theft attempt.

  • Precision Detection: Only activates when it identifies the unique Chirp Protect alarm sound—ensuring accurate alerts and eliminating false alarms.

Two people, a man and a woman, are working together in a storage room filled with shelves of cardboard boxes. The man, wearing glasses and a blue shirt, is holding a cardboard box, while the woman, also in a blue shirt, is looking at a tablet.

Enhance Situational Awareness with the ITS Box

Gain a clear, real-time view of your store’s security environment with intelligent monitoring and detailed event tracking.

  • Event Logging: Automatically records every security incident, creating a complete log of alarms and responses for streamlined reporting and analysis.

  • Real-Time Monitoring: Continuously tracks tag interactions and alarm activity, giving you instant visibility into your store’s security status.

Ready to Streamline Your Security?

Whether you're considering Chirp Edge or Chirp Zone, we're here to help you find the right fit. Reach out for a personalized quote and see how quickly you can start reducing losses and improving security across your store.